Privacy Policy

1. Introduction

This Privacy Policy describes how Danilo Musci, an independent craftsman based in Nyon, Switzerland, operating the website https://bottega.musci.ch (hereinafter the “seller”), collects, uses, stores, and protects the personal data of users (hereinafter the “users” or the “customers”).

By accessing the site or using its services, the user accepts the terms of this Policy.

2. Data collected

2.1. Data provided voluntarily

When using the website, particularly when placing an order, registering, or contacting the seller, the following information may be collected:

  • First and last name
  • Email address
  • Postal address and phone number
  • Payment information
  • Any additional information provided by the customer in the context of orders or communication

2.2. Automatically collected data

Certain data is collected automatically when browsing the site, including:

  • Anonymized IP address
  • Browser type and version
  • Pages visited and duration of the visit
  • Cookies (see section below)

3. Data sharing

Personal data is not sold to third parties. Data may be shared only in the following cases:

  • Service providers: for payment processing (Stripe, Google Pay, Apple Pay) and delivery of orders.
  • Legal obligations: when disclosure is required by law or a competent authority.
  • Security: to prevent fraud or abuse.
  • Password reset: In the event of a request, the customer’s IP address will be included in the email sent for security reasons.

Data may also be transferred to countries outside Switzerland when using third-party services.

4. Purposes of data processing

Personal data is used for the following purposes:

  • Order processing: managing purchases, deliveries, and invoicing.
  • Customer service: responding to requests and providing personalised assistance.
  • Site improvement: analysing user behaviour to optimise the experience.
  • Security: detecting and preventing fraud or unauthorised activities.
  • Legal compliance: fulfilling legal and regulatory obligations.

5. Cookies

5.1. Types of cookies used

  • Essential cookies: required for the functioning of the site.
  • Functional cookies: used to remember user preferences.
  • Third-party cookies: related to payment tools and services to secure transactions.

5.2. Specific cookies

  • Session cookies: used to manage user sessions.
  • Identification cookies: used if the user logs in or leaves comments.
  • Analytics cookies generated by Matomo, which do not require user consent as they operate without tracking identifiable personal data.

Comments: If a user leaves a comment on the site, they may choose to save their name, email address, and website in cookies. These cookies are valid for one year.

Login: When a user logs in, several cookies are activated to store login information and display preferences. These cookies expire after 2 days or, if the user toggles the “Remember me” option, up to 14 days.

6. Data retention

Personal data is retained for as long as necessary to fulfil the purposes for which it was collected:

  • Order‑related information is retained in accordance with legal retention obligations.
  • Comments and metadata are retained indefinitely to facilitate moderation.
  • Registered users may view, modify, or delete their personal information at any time via their account.

Data strictly necessary for security or fraud prevention may be retained longer where legally justified.

7. Users’ rights

Users have the following rights:

  • Right of access: request a copy of collected personal data.
  • Right of rectification: correct inaccurate or incomplete information.
  • Right to erasure: request deletion of data, unless legal obligations prevent it.
  • Right to object: oppose certain types of processing.
  • Right to data portability: request transfer of data to another provider.

Users also have the right to be informed when decisions are made solely through automated processing, although such decisions are not applied on this site.

8. Data security

The seller implements all necessary technical and organisational measures to protect personal data against unauthorised access, loss, or alteration.

However, no method of Internet transmission or electronic storage is entirely secure. The seller therefore cannot guarantee absolute security.

The seller ensures that all third‑party processors provide adequate security measures, particularly regarding data transfers abroad.

9. Amendments to the Privacy Policy

The seller reserves the right to modify this Policy at any time. Changes take effect upon publication on the site.

10. Contact

For any questions regarding this Privacy Policy or personal data, users may contact the seller via the Contact page.